About the Purchase of Originals
Please note: Akiane’s collectors are based over the world. We take great pride and professionalism in our art crate building, shipping and handling of all Akiane’s originals and have not yet had any client receive a damaged original.
We guarantee your original will be handled with the utmost care and responsibility!
If payments are preferred to be made in installments, our gallery offers custom monthly interest-free payment plans that fit your budgetary needs. Our team would love to assist you in the process of obtaining Akiane’s original painting. Please, contact our gallery directly at 800-318-0947 or email us at contact@akiane.com for more details. We offer monthly payment plans as low as $500.00 USD.
Insurance, Duties and Taxes
All the originals are fully insured by Akiane Gallery during transit. Customers are in charge of Duties, Taxes and VAT.
Shipping
Shipping and Handling will take around 1-3 business days once payment is received for originals. (international delivery times may vary due to customs)
Once original in shipped, you will immediately be provided with a FedEx tracking number in order to track your crate. A direct signature is required upon arrival.
Custom Framing
We also provide custom complementary framing for any original of your choice.
Certificate of Authenticity:
All the originals come with a certificate of authenticity, signed and dated by Akiane Kramarik (Example below)
Return Policy:
It is the customer’s responsibility to inspect Original Artwork upon arrival for any damage. If the original(s) is damaged, the customer must notify Art Akiane LLC within 24 hours. Any damage reported after 24 hours is the responsibility of the
customer and Art Akiane LLC is not liable.
Contact us within 24 hours if there is damage or missing artwork upon delivery of your order. Call/text us at 800-318-0947 or by email at contact@akiane.com.